Human Resource Manager
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Human Resource Manager role at Jordan Hospital in Kitui, Kenya. Full-time position requiring a Higher National Diploma or Bachelor's Degree in HRM, IHRM registration, and at least 2 years' combined HR and administrative experience, preferably in healthcare or the service sector.
- Full-time HR Manager position based in Kitui, Kenya
- Requires HND or Bachelor's Degree in Human Resource Management
- Must be a registered member of the Institute of Human Resource Management (IHRM)
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Human Resource Manager role at Jordan Hospital in Kitui, Kenya. Full-time position requiring a Higher National Diploma or Bachelor's Degree in HRM, IHRM registration, and at least 2 years' combined HR and administrative experience, preferably in healthcare or the service sector.
- Full-time HR Manager position based in Kitui, Kenya
- Requires HND or Bachelor's Degree in Human Resource Management
- Must be a registered member of the Institute of Human Resource Management (IHRM)
- Minimum 2 years' combined HR and administrative experience
- Healthcare or service sector experience preferred
- Reports into senior management with ownership of HR operations and compliance
AI job guide
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AI salary guide
Source salary availableThe source lists Salary range is kshs 150,000 – 180,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, factoryThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KituiThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Human Resource Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Victoria Courts Trading Limited and the role in Kitui.
- Add concrete examples related to sales, retail, factory, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Others
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Human Resource Manager role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kitui under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Victoria Courts Trading Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
V
HUMAN RESOURCE MANAGER
VICTORIA COURTS TRADING LIMITED
Human Resources
Today
Easy apply
New
Kenya
Full Time
NGO, NPO & Charity
Confidential
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Job summary
We are a growing furniture retail business with multiple branches and a strong commitment to delivering exceptional customer experiences through our people.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
8 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Industry: Retail – Furniture
Experience: 8+ Years
Employment Type: Fulltime
Reports To: Head of Finance, IT and HR.
About the Company
We are a growing furniture retail business with multiple branches and a strong commitment to delivering exceptional customer experiences through our people. We are seeking an experienced, hands-on and commercially minded Human Resource Manager to lead our people strategy and HR operations across the business.
The successful candidate will be responsible for building a high-performance culture, strengthening employee engagement, ensuring compliance with employment legislation, and providing strategic HR support to management and branch leadership teams.
Key Responsibilities
- 1. HR Strategy & Leadership
- • Develop and implement the company's HR strategy in alignment with overall business objectives.
- • Provide strategic HR advice to the CEO and senior management team.
- • Develop and monitor the annual HR workplan, budget and key HR priorities.
- • Align people initiatives with business growth, branch expansion and operational requirements.
- • Provide HR leadership across all branches and departments.
- 2. Recruitment & Workforce Planning
- • Lead end-to-end recruitment for sales, warehouse, delivery, finance, administration and management positions.
- • Develop effective manpower plans based on business and branch requirements.
- • Strengthen recruitment processes, including competency-based interviews, assessments, reference checks and onboarding.
- • Build talent pipelines for critical retail positions.
- • Ensure new employees receive an effective and structured onboarding experience.
- 3. Performance Management
- • Develop and implement effective performance management systems across the business.
- • Work with managers and team leaders to establish clear KPIs and performance expectations.
- • Monitor employee performance and provide guidance on performance improvement plans (PIPs).
- • Drive a culture of accountability and high performance.
- • Support managers in addressing underperformance fairly, consistently and in accordance with company policy and employment law.
- 4. Employee Relations & Discipline
- • Manage employee relations matters, grievances, disciplinary cases and workplace conflicts.
- • Guide managers on appropriate handling of misconduct, absenteeism, poor performance and other employee issues.
- • Ensure disciplinary processes are fair, consistent and properly documented.
- • Draft and review HR correspondence, including warning letters, show-cause letters, disciplinary notices and separation documentation.
- • Promote positive employee relations and a professional workplace environment.
- 5. HR Compliance & Policies
- • Ensure compliance with the Employment Act and other applicable Kenyan employment legislation.
- • Review, update and implement HR policies, procedures and the employee handbook.
- • Ensure proper management of employment contracts, leave, attendance, working hours, benefits and employee records.
- • Maintain accurate and confidential personnel records.
- • Keep management informed of relevant changes in employment legislation and HR best practice.
- 6. Employee Engagement & Company Culture
- • Develop initiatives that improve employee engagement, motivation, retention and wellbeing.
- • Champion the company's values and desired workplace culture.
- • Conduct employee engagement surveys and develop practical action plans based on feedback.
- • Promote effective communication between management, branch teams and employees.
- • Develop employee recognition and reward initiatives.
- • Support culture-change and team-building initiatives.
- 7. Learning & Development
- • Conduct training needs assessments and develop annual training plans.
- • Coordinate training programmes for sales teams, branch managers, team leaders and other employees.
- • Develop leadership and people-management capabilities among line managers.
- • Support career development, succession planning and talent management.
- • Evaluate the effectiveness and impact of training programmes.
- 8. HR Analytics & Reporting
- • Develop and monitor HR metrics and dashboards covering:
- o Employee turnover and retention
- o Absenteeism and attendance
- o Recruitment and time-to-fill
- o Employee performance
- o Training and development
- o Employee engagement
- o Headcount and workforce costs
- o Disciplinary and employee relations matters
- • Provide regular HR reports and insights to senior management.
- • Use HR data to identify trends and recommend practical business solutions.
- 9. Branch & Retail HR Operations
- • Partner closely with Branch Team Leaders and department heads to address people-related challenges.
- • Conduct regular branch visits and HR audits.
- • Identify staffing, performance, discipline and engagement gaps across branches.
- • Ensure consistent application of HR policies across all locations.
- • Support managers in building productive, accountable and customer-focused teams.
- 10. Payroll & HR Administration
- • Oversee accurate and timely payroll inputs and HR-related payroll processes.
- • Ensure proper administration of leave, benefits, employee changes and statutory requirements.
- • Maintain accurate HR records and HR information systems.
- • Work closely with Finance on payroll and employee-related matters.
- Key Qualifications & Experience
- • Bachelor's degree in Human Resource Management, Business Administration, Industrial Relations or a related field.
- • Minimum 8 years of progressive HR experience, preferably within retail, FMCG, hospitality, distribution, manufacturing or another multi-site operational environment.
- • At least 3–5 years' experience in a managerial or senior HR leadership position.
- • Professional HR qualification and/or membership with the relevant professional body will be an added advantage.
- • Strong working knowledge of Kenyan employment laws and HR best practices.
- • Demonstrated experience managing employee relations, disciplinary processes and performance management.
- • Proven experience supporting multiple branches or geographically dispersed teams.
- • Experience in recruitment, talent management, training and employee engagement.
- • Strong HR reporting, analytics and data interpretation skills.
- • Experience working closely with senior management and operational leaders.
- Salary range is kshs 150,000 – 180,000
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