M-Pesa Attendant
AI job insight
A client of GAP Recruitment Services Limited is hiring a reliable M-Pesa Attendant to manage daily mobile money transactions at outlets in Kenya. The role focuses on accurate cash handling, M-Pesa deposits and withdrawals, good customer service, and compliance with Safaricom procedures. Applications must be submitted by 28 September 2026, and GAP Recruitment does not charge candidates at any stage.
- Handles M-Pesa deposits, withdrawals, transfers, bill payments and airtime sales
- Requires high integrity, accuracy and strong customer service skills
- KCSE minimum grade C minus required; prior cash-handling experience is an added advantage
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A client of GAP Recruitment Services Limited is hiring a reliable M-Pesa Attendant to manage daily mobile money transactions at outlets in Kenya. The role focuses on accurate cash handling, M-Pesa deposits and withdrawals, good customer service, and compliance with Safaricom procedures. Applications must be submitted by 28 September 2026, and GAP Recruitment does not charge candidates at any stage.
- Handles M-Pesa deposits, withdrawals, transfers, bill payments and airtime sales
- Requires high integrity, accuracy and strong customer service skills
- KCSE minimum grade C minus required; prior cash-handling experience is an added advantage
- Must be able to work shifts, long hours and weekends as needed
- Deadline for applications is 28 September 2026
- GAP Recruitment Services Limited does not charge candidates
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in security, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KenyaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest M-Pesa Attendant evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kenya employer and the role in Kenya.
- Add concrete examples related to security, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Others
- Original source link available
- Application method is clear
- Deadline not specified
- HighThe post may mention payment. Verify directly with the official source before continuing.
- MediumThe employer is not clearly identified in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this M-Pesa Attendant role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kenya under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kenya employer before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Our client is seeking to hire a reliable and customer-focused M-Pesa Attendant to manage daily mobile money transactions at their outlets. The role requires a high level of integrity, accuracy, and excellent customer service skills to ensure smooth and secure handling of cash and electronic transactions.
Key Responsibilities
- M-Pesa Transactions & Cash Handling
- Perform M-Pesa transactions including deposits, withdrawals, transfers, bill payments, and airtime purchases
- Ensure accurate recording of all transactions and balances
- Maintain sufficient float and cash levels at all times
- Balance cash and M-Pesa float daily and report any discrepancies immediately
- Customer Service
- Serve customers professionally, courteously, and efficiently
- Respond to customer inquiries regarding M-Pesa services and transactions
- Resolve basic customer complaints or escalate issues where necessary
- Build and maintain positive customer relationships
- Compliance & Security
- Adhere strictly to Safaricom M-Pesa operating procedures and compliance guidelines
- Ensure proper KYC (Know Your Customer) procedures are followed
- Maintain confidentiality of customer information and transaction data
- Observe security procedures to prevent fraud, loss, or theft
- Reporting & Record Keeping
- Maintain accurate transaction records and daily reconciliation reports
- Prepare end-of-day summaries for review by the supervisor
- Ensure proper filing of transaction-related documentation
- Required Qualifications and Experience
- KCSE minimum grade C minus.
- Prior experience as an M-Pesa Attendant or in a similar cash-handling role is an added advantage
- Basic computer literacy
- Strong numerical and record-keeping skills
- Ability to work long hours, weekends, or shifts as required
- Core Competencies
- High integrity and honesty
- Strong attention to detail
- Excellent customer service and communication skills
- Ability to work under minimal supervision
- Trustworthy, reliable, and accountable
- Ability to work in a fast-paced environment
- Application Deadline
- Interested candidates should submit their CV to
- Our Website
- by latest
- 28th September 2026.
- For any inquiries, please contact us at
- +254 784 155 512.
- Gap Recruitment Services Limited does not charge candidates at any stage of the recruitment process. We are committed to equal opportunity hiring. Only shortlisted candidates will be contacted